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Payments & deposits

  • Custom / Luxury items
    • If you choose the Financing (Duologi) or COD option at the checkout we will still require a 30% deposit from the total order amount.
    • All items are custom made and ordered individually from the factory, which we have to pay for upfront, therefore we must ask for the customer's commitment to the order.
    • If you change your mind or cancel the order when its already processed in the factory there will be a 15% restocking fee.
  • Stock items
    • All payment methods will be processed as standard and we will not require any deposit.
  • Financing (Duologi)
    • Will be activated once items are delivered to the customer.
    • The first payment will be deducted one month after the delivery.
  • Cash on delivery
    • Payment will be collected on the delivery day.
    • We will require payment before we proceed with the job.