We stock all of our wardrobes and we will deliver it to you in under 10 working days (you can ask for delivery at later day). It may take little longer if you choose assembly service or live in remote area. If you live in and around London and Leeds, where we have our warehouses, we could deliver in under 5 days, given the right circumstances. You can ask for time estimate before ordering.
Luxury wardrobes (Celio) are made to order with lead time 4-8 weeks from order.
The only customisation you can do is exclude the shelves (except the top row) and replace them with rails, to expand the hanging capacity. Please note on some occasions new holes need to be drilled for rails, hence we would suggest assembly service in this scenario. One additional rail is free of charge, any additional are £6/rail. Please leave a note in comment box when ordering the amount of extra rails needed. Extra charge, if applicable, will be payable cash upon delivery.
We advice to. Assembling wardrobe, the biggest piece of furniture in the bedroom, may prove a little tricky at times. Some of the wardrobes have only picture manual, hence if you are not familiar with assembly it may prove difficult. Also, along the way, some common issues may arise, like uneven floor/wall, which our teams already know how to deal with (excluding extreme circumstances). So you would have your wardrobe assembled by professionals and all issues that may arise will be addressed on the spot. Also we will take all the packaging away. Our assembly prices are the lowest, so why not?
We can send you out the rail by post (£10 for rail + postage). We can come assemble the wardrobe next time we are in the area, £20 secondary callout charge will apply (on top of assembly service charge).
Please make as much space as possible in the room before the arrival of our team. Some of the wardrobes need to be built flat on the floor, but as standard minimum clearance needed is: wardrobe height +15cm, wardrobe width +30cm, wardrobe depth +100cm. in some cases, wardrobes need less clearance, but please contact us beforehand with the wardrobe name
If you choose Duologi - minimum order value has to be £400 ( you can choose to repay within 3 - 12 months with 0% APR and 18, 24, 36 months with 15% APR). Please note - it is the order value in cart not single items to be over £400.
If you choose Paypal credit - minimum order value is £150 ( 4 months 0% APR, then 17.9% APR (variable)
1. Add your products to your basket. Remember your basket value must be at least £400 for Duilogi finance option to apply.
2. On the page where you enter in your delivery information and email address, input any applicable discount code.
3. Duologi: When you get to the checkout's payment page, please select 'Apply for finance'. You can set deposit value if you wish and this step also.
Paypal Credit: When you get to the checkout, please select Paypal and then once logged in - select Paypal Credit.
4. Enter your details in the application form.
5. You will normally get a decision from Duologi instantly. In case your application doesn’t get approved instantly don’t panic - follow these steps and call us directly to get an update on why your application has been disapproved.
6. Complete the e-signature.
7. You will receive an order confirmation from us
Top Tips’ for DUOLOGI finance applications:
Ensure all details are provided in full as they appear on your driving licenses / passport
Give at least 3 years address history, or applications won’t be accepted
Don’t abbreviate names / details or give bogus emails - you need to give the most relevant details to you as a person
Ensure that the information you provide is your own and not for someone else – if they suspect fraud applications won’t be approved
Please note: we can only deliver to the address used in the finance application.
In circumstances where credit applications are declined it
could be due to a limit credit history, a poor credit rating or you have made
an error on your application. Please ensure that you have met the criteria and
check your application before submitting it. If you are in any doubt of your
credit rating please consult a credit reference agency.
Please note, all checks and applications are processed securely
by Duologi or Paypal, with Instrument Ltd acting solely as an intermediary.