Help Center

FAQ

Payments

What methods of payment do you accept?

Bedroom furniture

How long for delivery of my wardrobe?

Can I customise my wardrobe?

Should I choose assembly service?

What if I forgot to add assembly or extra rail to my order and delivery already took place?

How long does it take to assemble the wardrobe?

How much space do the guys need to assemble a wardrobe?

Reclaimed furniture

How long for delivery of my reclaimed item?

General

What if I live in Grey area?

What should I do if I found damage on my item?

Do you offer express delivery?

What should I do if I would like my order to be postponed or delivered after some time?

Does my purchase have a warranty?

0% Finance

What is the minimum order value to be able to pay in instalments?

Do I qualify for financing and what is the criteria?

What is the order and application process?

Is a deposit required?

Can I use a discount code with the financing option?

Why was my credit application declined?